Articles And Blogs From Our Experts

Make an offer your customers can't refuse
Let me make you an offer you cannot refuse. Imagine an AI is automatically optimizing and personalizing your discounts and customer communications. Your customer connection gets to an all time high....
Read More...
The Little AI Elves of CX SMB Merchants Wish For
What is the size of your customer’s shoes? Do you even need to know this information unless you're selling shoes? Nevertheless, if you are the one wearing it, doesn’t it become a pinching problem?
Read More...
Uplift Modeling: The Math Behind Successful Promo Targeting
With the advent of machine learning, it is easy to build a model to predict whether a particular lead would convert by studying the data of different segments. But can this model be actually used to...
Read More...
I spy with my computer vision...too many cars in the drive-thru queue!
When Skellam AI’s brightest engineers tossed around in their beds, pondering about improving the business metrics of our QSR customers, they had a brain wave! They started to count…no not sheep...but...
Read More...
Managing Customer Relationships During Times Of Economic Uncertainty
Economic hardships triggered by the pandemic have pushed businesses to the edge. As consumer spending hits an all-time low, the need to strengthen customer relationships becomes dire. An increasing...
Read More...
How AI-assisted Text Analytics Reveals Actionable Insights
Raw unstructured textual data extracted from emails, blogs, tweets, feedbacks, etc. holds immense business value. After performing a high-level analysis, this data can unlock several business...
Read More...