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Qubriux Knowledge Base

Get quick answers and assistance on everything Qubriux!

Find how-to documents, videos, FAQs & blog posts

to answer all your queries!

Contact cs@qubriux.com if you need anything further.

Sign up and Login

Here we will look at how you sign up and log in on Qubriux. If you’re watching this, you have made a wise choice of using Qubriux to bring about comprehensive and smart customer engagement to your business by leveraging the power of AI and Data Science. We are delighted to partner with you in your growth journey!

You can access Qubriux by simply typing www.qubriux.com on your browser. 

Click on sign-in to go to the app.

Sign In

In the app screen, type in your email ID (used while signing up) and password. If you don’t remember your password, you can always recover it using the ‘forgot password’ option.

You can use the login with the Shopify button and directly log in using your Shopify account credentials.

In case an account does not exist for this Shopify then the user will be taken to the add app page in the Shopify app store from where you can install the app.

Once installation is done then you can confirm the credentials and log in to Qubriux.

When signing in for the first time you need to complete the setup by following these steps

First-time setup

  • Click on the Sign-up button, enter your Name, Email and Password to create your account
  • You can sign up via Shopify or Email


Signup via Shopify

  • Enter the Shopify store URL
  • If you are logged in to Shopify then you will be taken to the Install app page, else you will have to first log in to Shopify and then you will be directed to the Install app page
  • After you click on “Install app” then you are taken to Qubriux confirmation page where the Shopify URL and Email are auto-filled and can not be edited

  • Once you agree to the terms of service and click the confirm button, you will be taken to the onboarding screens which you can skip to get inside the product

Signup via Email 

  • Enter your email and hit the continue button; if the email is already registered you will need to log in

  • After this you are taken to the page where you have to enter your name and password
  • Clicking on Sign up takes you to the page where you have to enter your Shopify store details to connect Qubriux account with Shopify if you are not logged in. If you are logged in then you are directly taken to next step

  • After successful log in to Shopify, you are taken to the install app page

  • Once you click on the “Install app” button you are directed to the Qubriux onboarding screens, which you can skip to get inside the product

  • We will send an email for your ‘Account Verification’. Please check in your spam folder if you are not able to find it in your Inbox. Once your email is verified, you will be taken to the login screen, here input the required details, and Log in.


  • If you had signed up for Qubriux on our website, you would have to link your Shopify store for the initial setup. This step requires you to type in your Shopify store URL in the pop-up screen. 
  • Your Shopify store URL will be in the format (Your shop name). myshopify.com. If you can’t remember your shop URL you can retrieve it by signing into your Shopify admin. The URL you find on the URL bar when you successfully sign in to your Shopify admin is your store URL
  • If you had discovered Qubriux and installed the app via the Shopify app store, authorize Qubriux by clicking on the ‘Add App
  • After this, you are taken to the confirmation page

  • Once you confirm then you are taken to the onboarding screens

  • There you go, you are all set to experience the power of Qubriux.

If you are still in doubt and need help contact: cs@qubriux.com


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